Frequently Asked Questions
Orders & Shipping
Payment
Returns
Account
Products
Security
Orders & Shipping
Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business days delivery.
Yes, we ship to most countries worldwide. International shipping times vary by destination.
Yes, you will receive a tracking number via email once your order ships.
Payment
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Yes, all transactions are encrypted and secure. We never store your payment information.
Yes, we offer installment payment options through Shop Pay and Afterpay.
Returns
We offer a 30-day return policy on all items. Products must be unused and in original packaging.
Contact our support team with your order number to initiate a return.
Return shipping is free for defective items. Customer pays for other returns.
Account
Click the account icon in the header and select Create Account.
Click Forgot Password on the login page to reset your password.
Products
Yes, all products are 100% authentic and sourced directly from manufacturers.
Yes, all products come with a manufacturer warranty. Details vary by product.
Security
Yes, we use industry-standard encryption to protect your personal information.
No, we never sell or share your personal information with third parties.